SHIPPING POLICY

We can’t wait for your one day kids pieces to make their way to you. Please review the information below regarding order processing, shipping, and delivery.

ORDER PROCESSING

Orders are typically processed within 2–5 business days, excluding weekends and holidays.

During new releases, sales, holidays, or periods of high order volume, processing times may be slightly longer. We appreciate your patience as we carefully prepare your order.

Once your order has shipped, you will receive a shipping confirmation email with tracking information when available.

U.S. SHIPPING

Shipping rates and available delivery options are calculated and displayed at checkout.

Delivery estimates shown at checkout begin after your order has been processed and are estimates provided by the shipping carrier. Delivery dates cannot be guaranteed.

FREE SHIPPING

When a free shipping promotion is available, qualifying orders must meet the stated purchase minimum after discounts and before applicable taxes and shipping charges.

Unless otherwise stated, free shipping promotions apply to eligible U.S. orders only.

INTERNATIONAL SHIPPING

We are happy to offer international shipping to select destinations.

International shipping rates and available delivery options will be calculated at checkout based on your destination and order.

International customers are responsible for any customs duties, import taxes, tariffs, brokerage fees, or other chargesimposed by the destination country. These charges are not included in your order total unless specifically stated at checkout.

International delivery times may vary due to customs processing and other circumstances outside of our control.

TRACKING + DELIVERY

Once your package has been transferred to the shipping carrier, delivery timing is outside of our direct control.

Tracking information may take some time to update after your shipping confirmation is sent.

If your tracking information shows that your package has been delivered but you cannot locate it, please check around your delivery location and with household members or neighbors before contacting the carrier.

If you still need assistance, please contact us at contact@onedaykids.co and we will do our best to help.

LOST, DELAYED OR DAMAGED PACKAGES

We understand how disappointing shipping issues can be and are always happy to assist where possible.

If your package appears to be significantly delayed, lost in transit, or arrives damaged due to shipping, please contact contact@onedaykids.co with your order number and relevant details.

Shipping carriers are responsible for packages while in transit, but we will work with you to help determine the appropriate next steps.

INCORRECT SHIPPING ADDRESSES

Please carefully review your shipping information before completing your purchase.

If you notice an error in your shipping address, contact contact@onedaykids.co as soon as possible. We will make every effort to update the address before shipment, but we cannot guarantee changes once an order has been processed or shipped.

Additional shipping charges resulting from an incorrect or incomplete address may be the responsibility of the customer.

RETURNS + EXCHANGES

For information regarding returns, exchanges, refunds, and damaged or defective items, please review our Return + Refund Policy.

QUESTIONS?

For questions regarding your order, shipping, or delivery, please contact us at contact@onedaykids.co. We’re always happy to help.