EVERYTHING YOU NEED TO KNOW ABOUT SHIPPING, RETURNS, EXCHANGES, AND YOUR ONE DAY KIDS ORDER.

SHIPPING

ORDERS ARE PROCESSED WITH CARE AND SHIPPED AS QUICKLY AS POSSIBLE. ONCE YOUR ORDER HAS SHIPPED, YOU’LL RECEIVE A CONFIRMATION EMAIL WITH TRACKING INFORMATION.

SHIPPING COSTS ARE CALCULATED AT CHECKOUT BASED ON YOUR ORDER AND DELIVERY DESTINATION. U.S. ORDERS OF $200+ QUALIFY FOR FREE SHIPPING.

SHIPPING TIMES MAY VARY BASED ON DESTINATION AND CARRIER DELAYS. ONE DAY KIDS IS NOT RESPONSIBLE FOR DELAYS ONCE A PACKAGE HAS BEEN TRANSFERRED TO THE SHIPPING CARRIER.

RETURNS + EXCHANGES

WE HOPE YOU LOVE EVERY PIECE FROM ONE DAY KIDS. IF SOMETHING ISN’T QUITE RIGHT, WE’RE HAPPY TO HELP.

RETURNS AND EXCHANGES MAY BE REQUESTED WITHIN 14 DAYS OF DELIVERY. ITEMS MUST BE UNWORN, UNWASHED, AND IN THEIR ORIGINAL CONDITION WITH ALL TAGS ATTACHED.

ELIGIBLE RETURNS WILL BE REFUNDED TO THE ORIGINAL FORM OF PAYMENT. EXCHANGES MAY BE MADE FOR A DIFFERENT SIZE OF THE SAME ITEM, SUBJECT TO AVAILABILITY.

CUSTOMERS ARE RESPONSIBLE FOR RETURN SHIPPING COSTS. ORIGINAL SHIPPING CHARGES AND RETURN SHIPPING COSTS ARE NON-REFUNDABLE.

TO BEGIN A RETURN OR EXCHANGE, CONTACT CONTACT@ONEDAYKIDS.CO WITH YOUR ORDER NUMBER AND THE ITEM(S) YOU’D LIKE TO RETURN OR EXCHANGE.

FINAL SALE

ALL SALE ITEMS AND PURCHASES MADE USING A PROMOTIONAL CODE ARE FINAL SALE AND ARE NOT ELIGIBLE FOR RETURN, EXCHANGE, OR REFUND.

DAMAGED OR DEFECTIVE ITEMS

EVERY PIECE IS CAREFULLY INSPECTED BEFORE IT LEAVES US. IF YOUR ORDER ARRIVES DAMAGED OR DEFECTIVE, PLEASE CONTACT CONTACT@ONEDAYKIDS.CO WITH YOUR ORDER NUMBER AND PHOTOS OF THE ITEM SO WE CAN MAKE IT RIGHT.

ORDER CANCELLATIONS

ONCE AN ORDER HAS BEEN PROCESSED OR PREPARED FOR SHIPMENT, IT CANNOT BE CANCELED.

IF YOU NEED TO REQUEST A CANCELLATION, PLEASE CONTACT US AS SOON AS POSSIBLE AT CONTACT@ONEDAYKIDS.CO. WHILE WE CANNOT GUARANTEE CANCELLATIONS, WE’LL ALWAYS DO OUR BEST TO HELP BEFORE YOUR ORDER HAS BEEN PROCESSED.

QUESTIONS

WE’RE ALWAYS HAPPY TO HELP. FOR QUESTIONS ABOUT SHIPPING, RETURNS, EXCHANGES, OR YOUR ORDER, PLEASE CONTACT US AT CONTACT@ONEDAYKIDS.CO.